Contact and Terminals

Contact Us

For 40 Years, Carlile has been working hard at connecting Alaska to the world. Our Customer Service team is available to provide friendly, professional shipping logistics, expertise and support. How can we help assist you?

Contact and Terminals

Customer Service

We take pride in our customer service. If you have questions, concerns or need assistance, contact Customer Service:

CustomerService@carlile.biz
907-276-7797

Billing Department

If you have questions regarding your invoice, statement or bill, please contact our Billing Department:

billing@carlile.biz
907-276-7797

Compliance & Safety

We adhere to all shipping compliances. Our compliance and safety department is responsible for overseeing all aspects of shipping logistics.

hazmat@carlile.biz
907-276-7797

Human Resources / Careers

The HR Team is committed to Carlile’s mission and supporting a community of individuals who further the mission in providing business logistics and shipping solutions.

Jobs@carlile.biz
907-276-7797

Are you looking for a job? We’re hiring. Click Here.

Sales Department

We’ve been connecting Alaska to their cargo for 40 years. No matter how big or small, our team understands the logistics it takes to ship your cargo to, and around, Alaska. If you are looking for shipping solutions, cost reductions, inventory control and more, contact our Sales Department:

Rates@carlile.biz
907-276-7797

Main Headquarters Anchorage, Alaska

1800 East 1st Avenue
Anchorage, AK 99501
Main Phone: 907-276-7797
Toll-free: 800-478-1853
Main Fax: 907-278-7301

Hours of Operation

8:00am – 5:00pm AKST

Find Us On Social

Terminals

We have 9 terminal locations including Alaska, Minnesota, Washington and Texas. Each terminal allows us the capabilities to transfer shipments, coordinate logistics, route cargo, and facilitate all your shipping needs. Through continuous improvement and technological advancements we offer electronic proof of delivery (ePOD), online payment portals and accounts, Package Express, Arctic Express and more.

ANCHORAGE TERMINAL
1800 East 1st Avenue
Anchorage, AK 99501
Main Phone: 907-276-7797
Toll-free: 800-478-1853
Main Fax: 907-278-7301 Email Customer ServiceCustomer Service Hours
Mon – Fri: 7:30 a.m. – 5:00 p.m.Anchorage Receiving Hours
Mon – Fri: 6:00 a.m. – 5:00 p.m.Anchorage Storage / Distribution
1824 Ship Ave, 99501
Main Phone: 907-771-3352
Main Fax: 907-276-3724Hours:
Mon – Fri: 8:00am – 5:00 pmGoogle Map Link to Anchorage Terminal

FAIRBANKS TERMINAL
900 Aurora Drive
Fairbanks, AK 99701
Main Phone: 907-451-7155
Toll-free: 800-478-1853
Main Fax: 907-456-5889 Email Customer ServiceHours:
Mon – Fri: 7:00 a.m. – 6:00 p.m.
Sat: 8:00 a.m. – noon

KENAI TERMINAL
1216 Bridge Access Road
Kenai, AK 99611
Main Phone: 907-283-2884
Toll-free: 800-478-1853
Main Fax: 907-283-2294 Email Customer ServiceHours:
Mon – Fri:  7:00 a.m. – 5:00 p.m.
Sat: 7:00 a.m. – 12:00 p.m.
Sun: Closed

KODIAK TERMINAL
5152 Tom Stiles Rd
Kodiak, AK 99615
Mailing Address:
PO Box 383
Kodiak, AK 99615
Main Phone: 907-486-4227
Fax Number: 907-486-4281

Email Customer Service

Hours:
Monday – Friday, 8:00 a.m. – 5:00 p.m.


PRUDHOE BAY TERMINAL

Deadhorse Airport
500 Airport Way
Prudhoe Bay, AK 99734
Main Phone: 907-659-2398
Toll-free: 800-478-1853
Main Fax:907-659-2380

Email Customer Service

Hours:
Mon – Sun: 6:00 a.m. – 7:00 p.m.


SEWARD TERMINAL

1102 Port Avenue
Seward, AK 99664
Mailing Address:
1800 East 1st Ave
Anchorage, AK 99501
Phone: 907-224-5413
Fax: 907-224-3797

Email Customer Service

Hours:
Tue – Fri 8:00 a.m. – 5:00 p.m.
Sat:  By Appointment Only
Sun – Mon: Closed


HOUSTON TERMINAL

14010 Interdrive East
Houston, TX 77032
Mailing Address:
14010 Interdrive East
Houston, TX 77032
Main Phone: 281-227-0627
Main Fax: 281-442-2130
Toll Free: 800-478-1853

Email Customer Service

Hours:
Mon – Fri:  7:00 a.m. – 5:00 p.m.

Customer Service
Phone: 888-399-3290
Fax: 907-278-0971


TACOMA TERMINAL

2301 Taylor Way
Tacoma, WA 98421
Main Phone:253-874-2633
Toll-free: 800-478-1853
Main Fax: 253-874-8615

Email Customer Service

Hours:
Mon – Fri:  8:00 a.m. – 5:00 p.m.


EDMONTON TERMINAL

21210 108th Ave NW
Edmonton, AB T5S 1X4 Canada
Main Phone: 780-466-7179
Main Fax: 780-469-7409

Email Customer Service

Hours:
Mon – Fri: 8:00 a.m.  – 5:00 p.m.