What is MyConnect?
The problem is that a lot of retailers don’t ship to Alaska. MyConnect is the solution.
MyConnect allows you to ship purchases from your favorite retailers to an address in the lower 48. From there, your packages get forwarded to a Carlile package pick-up terminal in Alaska that’s conveniently located near you. Then you just pick it up. It’s really that easy.
How It Works
Carlile MyConnect is the perfect solution when you need shipping to Alaska – even when your favorite retailer says shipping to Alaska can’t be done! With MyConnect, you get a special Lower 48 shipping address to use for your purchases. This allows retailers to ship their items to Carlile’s Tacoma, WA terminal. Your shipments will then be forwarded to Alaska so you can pick them up at a Carlile terminal near you.
The MyConnect Process in 3 Easy Steps
Having your orders shipped to Alaska is simple and easy. In fact, there are really only three steps to the process:
- You shop like normal, adding the items you want to your cart and checking out as usual.
- At checkout, you’ll enter our Tacoma shipping terminal’s information and have your order sent there.
- Once your order is shipped to the Carlile Tacoma terminal, it will be forwarded to the Alaskan package pick-up terminal that you selected. Once it has arrived, you can pick it up at your convenience.
How Carlile MyConnect Can Help
- We offer convenient, fast, and affordable shipping to Alaska
- Purchase from any retailer and ship your package to Alaska
- Ship small boxes, furniture, equipment, tools, ATVs, snow machines, and more to Alaska
- Safe, secure shipping in Alaska with great customer service
Our shipping to Alaska service, MyConnect, is a service of Carlile Transportation, Alaska’s leading trucking and logistics company since 1980, with Alaska shipping terminals in Anchorage, Fairbanks, Kenai, Kodiak, and Prudhoe Bay.
Shipping to Alaska Cost
Carlile MyConnect Frequently Asked Questions
Explore these frequently asked questions, designed to provide you with answers about MyConnect to make your shipping experience as smooth as possible.
If you still have questions or need personalized assistance, please contact our team. We’re here to help!
No, you can shop by phone or catalog and have your retail packages forwarded to Alaska as well.
Please use the MyConnect Shipping Quote calculator to estimate the cost of forwarding your retail packages to your nearest Carlile MyConnect shipping terminal in Alaska. You will need shipping dimensions and weight. Rates are based on total space occupied, including packaging.
Please note that actual charges to forward your shipment to Alaska are based on verified shipping specifications once we receive your items at our Tacoma, WA shipping terminal.
The key to MyConnect is using the unique shipping address provided when you register for MyConnect. This address is for Carlile’s shipping terminal in Tacoma, WA, and includes your unique MyConnect customer ID number.
You will receive a notification via email once your items have been received in Tacoma, WA. We’ll then confirm your package forwarding charges based on verified shipping packaging dimensions and the total combined weight of the shipment.
Next, you will log in to Carlile MyConnect to pay for your shipments, and your items will be on their way to Alaska.
Retail packages that have been forwarded to Alaska can be picked up during business hours at your designated MyConnect package pick-up terminal.
MyConnect’s Alaskan Package Forwarding Pick-Up Locations:
Anchorage MyConnect Package Pick-Up
1800 East 1st Avenue
Anchorage, AK 99501
Pick-Up Hours: Mon-Fri 8a – 5p
Fairbanks MyConnect Package Pick-Up
900 Aurora Drive
Fairbanks, AK 99701
Pick-up Hours: Open Mon-Fri 7a – 6p | Sat 8a – 12p
Kenai MyConnect Package Pick-Up
1216 Bridge Access Road
Kenai, AK 99611
Pick-up Hours: Mon-Fri 7a – 5p | Sat 7a – 12p
Kodiak MyConnect Package Pick-Up
5152 Tom Stiles Road
Kodiak, AK 99615
Pick-up Hours: Open Mon-Fri 8a – 5p
Prudhoe Bay MyConnect Package Pick-Up
500 Airport Way
Prudhoe Bay, AK 99701
Pick-up Hours: Open Daily 6a – 7p
Carlile’s package forwarding service, MyConnect, is capable of handling a wide range of items, including fragile and special care products. We leverage an integrated air, sea, road, and rail service, ensuring that items, even delicate ones, are transported safely and securely to Alaska.
Carlile MyConnect caters to a variety of shipping needs, from small boxes to larger items like furniture, equipment, and even recreational vehicles like snow machines.
Yes, MyConnect provides notifications and shipping tracking, allowing customers to follow their order from the Lower 48 to Alaska. This feature ensures transparency and control over the shipping process, offering real-time updates on the shipment’s location, status, and estimated delivery time.
Tracking shipments from your retailer to MyConnect in Tacoma, WA
Use the tracking information provided by your retailer to track your shipment until it is delivered to Carlile MyConnect in Tacoma, WA.
Tracking shipments once received by MyConnect in Tacoma, WA, to Alaska
You will receive an email notification once your items are received by Carlile MyConnect in Tacoma, WA. Log in to your MyConnect account for tracking information until your item reaches its destination in Alaska.
Standard Liability Coverage Included
The maximum liability on your shipment to Alaska will be $20.00 per pound up to a maximum of $200,000 per shipment for new goods. Household goods and used goods will have a maximum liability of $0.10 per pound up to a maximum of $5,000 per Alaskan shipment.
Additional Coverage Available
Additional coverage beyond Carlile’s standard liability coverage is available and can be added when completing your shipment in MyConnect. Simply provide a declared value, and additional coverage charges can be added to your order.
The maximum liability on the shipment to Alaska will be increased up to the declared value, not to exceed $200,000 per shipment. In no case will the declared value exceed the replacement value of the goods.
Carlile stands by our commitment to reliability and excellent customer service. In the event of an issue with an order, Team Carlile is available to assist and resolve the matter. Contact customer service or call 1.800.478.1853 for further assistance.
Package Express members will need to establish a new MyConnect account (it’s simple and free) in order to forward packages to Alaska with our updated shipping service.
MyConnect will replace Package Express effective January 1, 2021. With MyConnect, you’ll enjoy an enhanced shipping to Alaska experience with no size or weight restrictions.
Everything from bed frames to flame throwers, tires to engines, stovetop hood vents to baby cribs has been shipped with MyConnect! We can get your packages forwarded to Alaska even when your favorite home decor retailers, such as Joss & Main, Pier 1, Wayfair, Overstock, and IKEA, or your favorite auto part retailers, such as PartsGeek, Napa, RockAuto, or O’Reilly’s, say it can’t be done!
Have a question about the type of product you want to ship? Contact us today!
The following items are prohibited and will not be accepted for MyConnect shipments to Alaska:
- Temperature–controlled / perishable freight
- Illegal drugs
- Live animals
- Firearms
- Fireworks
- Coins, currency, stocks, bonds, or cash equivalents
- Jewelry, furs, and precious metals
While there are a lot of retailers who don’t ship to Alaska, below is a list of the most popular that have forwarded packages to Alaska using Carlile MyConnect:
Yes! You can have packages from IKEA delivered to Alaska.
Yes! You can have Wayfair packages shipped to you in Alaska.
Yes! You can have Overstock packages shipped to you in Alaska.
Yes! From custom builds to standard OEM parts, Carlile MyConnect can help ship motorcycle and auto parts to Alaska.
Yes! MyConnect will forward Pier 1 packages to Alaska.
Yes! Looking for furniture or decor? Use Carlile MyConnect to have Joss & Main delivered to Alaska.