What is MyConnect?
The problem is that a lot of retailers don’t ship to Alaska. MyConnect is the solution. Carlile MyConnect allows you to ship purchases to an address in the lower 48. From there, your packages get forwarded to a Carlile package pick-up terminal in Alaska that’s conveniently located near you. Then you just pick it up. It’s really that easy to ship to Alaska.
How It Works:
With MyConnect, you get a special Lower 48 shipping address to use for your purchases. This allows retailers to ship their items to Carlile’s Tacoma, WA terminal. Your shipments will then be forwarded to Alaska so you can pick them up at a Carlile terminal near you.
Properly Addressing Your MyConnect Shipment
Place your MYCONNECT ACCOUNT NUMBER and DESTINATION CODE in the address field so it appears on shipping labels.
Shipping label example
MyConnect Customer
77777777 – KEN
2301 Taylor Way
Tacoma, WA 98421
| Destination Terminal | Destination Code |
|---|---|
| Anchorage | ANC |
| Fairbanks | FBK |
| Kenai | KEN |
| Kodiak | KOD |
| Deadhorse | PBY |
The Carlile MyConnect Process in 3 Easy Steps
Having your orders shipped to Alaska is simple and easy. In fact, there are really only three steps to the process:
- You shop like normal, adding the items you want to your cart and checking out as usual.
- At checkout, you’ll enter our Tacoma shipping terminals’ information with your MyConnect number in the address field and your order is sent there.
- Once your order is shipped to the Carlile Tacoma terminal it will be forwarded to the Alaskan package pick-up terminal that you selected. Once it has arrived, you will receive a notification that your freight is available, and you can schedule your pick up appointment.
How Carlile Can Help
From a small box to furniture or snow machines, MyConnect, a package forwarding service, provides fast, affordable shipping to Alaska. Get your quote today!
- We offer convenient, fast, affordable shipping to Alaska
- Purchase from any retailers and ship your package to Alaska
- Ship small boxes, furniture, equipment, tools, ATVs, snow machines, and more to Alaska
- Safe, secure shipping in Alaska with great customer service
Our shipping to Alaska service, MyConnect, is a service of Carlile Transportation, Alaska’s leading trucking and logistics company since 1980, with Alaska shipping terminals in Anchorage, Fairbanks, Kenai, Kodiak, and Prudhoe Bay.
MyConnect FAQs
The perfect ship-it-to-Alaska solution proudly delivered by Carlile.
Welcome to Carlile MyConnect, your reliable solution for shipping to and from Alaska. Forwarding a small package? Or maybe a larger item like furniture or auto parts? No matter the size of your package, we’ve got you covered. We encourage you to explore these frequently asked questions, designed to provide you with all the answers you need to make your shipping experience as smooth as possible. If you still have questions or need personalized assistance, please contact our dedicated team. We’re here to help!
No, you can shop by phone or catalog and have your retail packages forwarded to Alaska as well. You can even have friends, family or businesses drop off your shipment directly to our terminal.
Wherever you purchase from, make sure to use the special MyConnect shipping address (including your MyConnect customer ID) in Tacoma, WA rather than your Alaska address.
No. Carlile processes the packages as they come in from the various carriers such as UPS/FEDEX or other carriers. Once the packages are received they are given a Carlile Freight Bill number to be able to be tracked in the Carlile system. These packages are then available to be loaded into various trailers going to Alaska.
Some of your packages depending on when they arrived and the inbound carrier delivering them, can be loaded into different trailers to move across the water.
No. Carlile processes the packages as they come in from the various carriers such as UPS/FEDEX or other carriers. Once the packages are received they are given a Carlile Freight Bill number to be able to be tracked in the Carlile system. These packages are then available to be loaded into various trailers going to Alaska.
Some of your packages depending on when they arrived and the inbound carrier delivering them, can be loaded into different trailers to move across the water.
Please use the MyConnect Shipping calculator to estimate the cost of forwarding your packages to your nearest Carlile MyConnect terminal in Alaska. You will need shipping dimensions and weight. Rates are based on total space occupied, including packaging.
Please note that actual charges to forward your shipment to Alaska are based on verified shipping specifications once we receive your items at our Tacoma, WA terminal.
The key to MyConnect is using the unique shipping address provided to you when you registered for MyConnect. This address is for Carlile’s terminal in Tacoma, WA and includes your unique MyConnect customer ID number.
Use your MyConnect shipping address (instead of your Alaskan home or business address) anytime you make a purchase and MyConnect will deliver your items to a Carlile terminal near you in Alaska.
You will receive a notification via email and/or text message once your items have been received. We’ll then confirm your package forwarding charges based on verified packaging dimensions.
Next, you will log in to MyConnect to pay for your shipments. You can pay for your shipment any time before you pick it up.
Shipments can be picked up during business hours at your designated MyConnect pick-up terminal.
MyConnect’s Alaskan Pick-Up Locations
Anchorage MyConnect Pick-Up
1930 Spar Ave
Anchorage, AK 99501
Pick-Up Hours: Mon-Fri 8a – 5p
Fairbanks MyConnect Pick-Up
900 Aurora Drive
Fairbanks, AK 99701
Pick-up Hours: Open Mon-Fri 7a – 6p | Sat 8a – 12p
Kenai MyConnect Pick-Up
1216 Bridge Access Road
Kenai, AK 99611
Pick-up Hours: Mon-Fri 7a – 5p | Sat 7a – 12p
Kodiak MyConnect Pick-Up
5152 Tom Stiles Road
Kodiak, AK 99615
Pick-up Hours: Open Mon-Fri 8a – 5p
Prudhoe Bay MyConnect Pick-Up
500 Airport Way
Prudhoe Bay, AK 99701
Pick-up Hours: Open Daily 6a – 7p
Yes, you can use the appointment management tool in your customer dashboard to schedule or manage your pickup appointments.
Yes. To authorize someone else to pick up your package on your behalf, please schedule a pick-up appointment in your customer dashboard and make a note of the name of the person who will be picking up on your behalf.
Carlile’sMyConnect, is capable of handling a wide range of items, including fragile and special care products. We leverage an integrated air, sea, road, and rail service, ensuring that items, even delicate ones, are transported safely and securely to Alaska.
MyConnect caters to a variety of shipping needs, from small boxes to larger items like furniture, equipment, and even recreational vehicles like snow machines. If your shipment is larger than 8 feet (96 inches) in any dimension, please reach out to Carlile’s Quotes team for a custom quote for your shipment.
Yes, MyConnect provides notifications and shipment tracking, allowing customers to follow their order from the Lower 48 to Alaska. This feature ensures transparency and control over the shipping process, offering real-time updates on the shipment’s location, status, and estimated delivery time.
Tracking shipments from your retailer to MyConnect in Tacoma, WA
Use the tracking information provided by your retailer to track your shipment until it is delivered to Carlile MyConnect in Tacoma, WA.
Tracking shipments once received by MyConnect in Tacoma, WA to Alaska
You will receive an email notification once your items are received by Carlile MyConnect in Tacoma, WA. Log in to your MyConnect account for tracking information until your item reaches its destination in Alaska.
Standard Liability Limits Included
The maximum liability on your shipment to Alaska will be $20.00 per pound up to a maximum of $200,000 per shipment for new goods. Household goods and used goods will have a maximum liability of $0.10 per pound up to a maximum of $5,000 per Alaskan shipment. Update with new BOL.
Increased Liability Limits Available
Additional coverage beyond Carlile’s limits of liability is available and can be added when completing your shipment in MyConnect. Simply provide a declared value and additional coverage charges can be added to your order. To add declared value to your shipment please contact Carlile Customer Service (Mailto link for customerservice@carlile.biz)
The maximum liability on the shipment to Alaska will be increased up to the declared value, not to exceed $200,000 per shipment. In no case will the declared value exceed the replacement value of the goods.
Additional coverage beyond Carlile’s standard liability coverage is available and can be added when completing your shipment in MyConnect. Simply provide a declared value and additional coverage charges can be added to your order.
The maximum declared value per shipment is $10,000 and can be purchased at a rate of $1.00 per $100.00 of declared value. A receipt/invoice/proof-of-value will be required for any claim to be paid. If no value is declared then the standard liability of $100.00 per shipment applied.
Carlile stands by our commitment to reliability and excellent customer service. In the event of an issue with an order, Team Carlile is available to assist and resolve the matter. Contact customer service or call 1.800.478.1853 for further assistance.
Everything from bed frames to coffee tables, tires to engines, stovetop hood vents to baby cribs has been shipped with MyConnect! We can get your packages forwarded to Alaska even when your favorite home decor retailers such as Joss & Main, Pier 1, Wayfair, Overstock, and IKEA; or your favorite auto part retailers such as PartsGeek, Napa, RockAuto, or O’Reiley’s say it can’t be done!
Have a question about the type of product you want to ship? Contact us today!
The following items are prohibited and will not be accepted for MyConnect shipments to Alaska:
- Firearms
- Alcoholic beverages and tobacco
- Drugs, including prescription drugs, illegal drugs and substances, drug paraphernalia, controlled substances
- Human remains
- Temperature-controlled and perishable goods, including live animals, fresh food or perishable items, items that must be kept from freezing (e.g., chemicals, pharmaceuticals)
- Counterfeit, stolen or fraudulent goods, live plants and soil,
- Valuable goods, including currency, jewelry, museum exhibits or antiques. Artwork, postage stamps, or other articles of extraordinary value or inherently fragile items.
Yes you can. Please refer to Section 7 of the MyConnect Terms & Conditions for Hazardous Material shipping requirements.